Informational : New IP ranges for Distributed Cloud Regional Edge sites

Incident Report for F5

Update

Dear Valued Customer,

Please note that the deadline to allowlist the new Regional Edge IP ranges has been extended to January 5, 2026. These IP ranges will be used when we provision new Distributed Cloud Regional Edge sites. At this time, we do not yet have a confirmed date for when the new Regional Edge sites will go live. A separate notification will be sent in advance of those sites entering production.

If you have any questions, please contact us at support@cloud.f5.com

Posted Nov 06, 2025 - 00:12 UTC

Update

Dear Valued Customers,

Please note that the deadline to allowlist the new Regional Edge IP ranges has been updated to 27 November 2025

If you have any questions, please feel free to contact us at support@cloud.f5.com

Posted Nov 04, 2025 - 22:17 UTC

Monitoring

Dear Valued Customers,

We are adding new IP ranges to our Regional Edge sites. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before Nov 15th 2025.
New IP Ranges:

Americas:
185.94.142.128/25
159.60.177.0/24
159.60.175.0/24
159.60.179.0/24
159.60.181.0/24
159.60.183.0/24

Europe:
159.60.161.0/24
159.60.163.0/24

Asia:
159.60.185.0/24

Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.

The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref

If you have any questions, please feel free to contact us at support@cloud.f5.com

Posted Oct 21, 2025 - 19:48 UTC

This incident affects: Services (Portal & Customer Login).