Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 09, 2025 - 03:00 UTC
Update
Dear Valued Customer,
UPDATE: We are writing to inform you about a planned maintenance window of the following F5 services has changed:
Updated Schedule in UTC time for the Regional Edge: 1. Nov 09th 03:00AM UTC to Nov 09th 07:00AM UTC - San Jose, Toronto, Sao Paulo 2. Nov 09th 06:30AM UTC to Nov 09th 10:30AM UTC - London, Paris(pa4), Stockholm, Ashburn DC12
Projected Impact: 1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window. 2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region. 3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
Contact Information: If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely, F5 Distributed Cloud
Posted Nov 08, 2025 - 20:07 UTC
Scheduled
Dear Valued Customers,
We would like to inform you in advance of an upcoming Planned scheduled maintenance window of the following F5 services: - F5 Distributed Cloud Mesh on Regional Edges
Maintenance activities will include: - 7.0 release which improves resiliency and stability of the Distributed cloud platform.
Here is the maintenance schedule in UTC time for the Regional Edge: 1. Nov 09th 03:00AM UTC to Nov 09th 7:00AM UTC - C-Ashburn DC12, San Jose, Toronto, Sao Paulo 2. Nov 09th 08:00AM UTC to Nov 09th 12:00PM UTC - London, Paris(pa4), Stockholm, Ashburn DC12 3. Nov 09th 03:30PM UTC to Nov 09th 07:30PM UTC - B-London, Chennai, Osaka, Dubai 4. Nov 09th 08:30PM UTC to Nov 09th 12:30AM UTC - Montreal, Amsterdam, Lisbon
Projected Impact: 1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window. 2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region. 3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.
Thank you for your understanding and cooperation
Posted Oct 11, 2025 - 18:43 UTC
This scheduled maintenance affected: North America PoPs (Ashburn (dc12), VA, United States, San Jose (sv10), CA, United States, Toronto, Canada), South America PoPs (Sao Paulo, Brazil), and Europe PoPs (London (tn2), United Kingdom, Paris (pa4), France, Stockholm, Sweden).