Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in Sydney (SY5) – Impact: Brief Interruption

Scheduled Maintenance Report for F5

Completed

The scheduled maintenance has been completed.
Posted Jan 17, 2026 - 13:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 17, 2026 - 01:01 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge

Maintenance Window:
Start Time: 17 Jan 2026 01:00 UTC
End Time: 17 Jan 2026 13:00 UTC

Reference: SDCCAB-2580

Projected Impact:
- Customers who have intentionally created hard-coded dependencies for SY5 Regional Edge sites will experience a service interruption during this window.
- During this window, the tunnel from the Customer Edge (CE) to this Regional Edge (RE) sites will go down, resulting in delays for configuration propagation.
- Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.

Reason for Maintenance:
We will be performing network capacity additions and enhancements to ensure the stability and quality of our services.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Jan 07, 2026 - 17:35 UTC
This scheduled maintenance affected: Oceania PoPs (Sydney, Australia).