The F5 Distributed Cloud team has validated and confirmed that the issue has been resolved, with DNS resolution in the US-East region now fully operational. All other services continue to function as expected. This incident has been officially marked as resolved.
Posted Apr 12, 2025 - 15:51 UTC
Monitoring
The F5 Distributed Cloud team previously identified an issue impacting DNS resolution in the US-East region. Corrective actions are being implemented, and the services are under close monitoring to ensure continued performance. We will share further updates as they become available.
Posted Apr 12, 2025 - 14:27 UTC
Investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS in US-East site.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status: • We have identified potential service impact at 1:29 PM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.