The F5 NGINXaaS team, in collaboration with our Microsoft partner, have resolve the issue that was preventing the creation and updates of NGINXaaS deployments in UK West. If you are still experiencing issues with your deployments, please reach out to our support team at https://my.f5.com/manage/s/createcase.
Posted Jul 12, 2025 - 04:09 UTC
Monitoring
The F5 NGINXaas team have identified an issue with an Azure resource that is preventing the NGINXaaS Azure Portal from updating or creating deployments. The Microsoft team is currently looking into a permanent fix and we will provide an update when this occurs. As a workaround, we have identified two potential solutions: 1. You can use any of the client tools to create or update deployments (Azure CLI, Terraform, etc). 2. You can switch to using the UK South region.
Posted Jul 12, 2025 - 00:26 UTC
Identified
The F5 NGINXaaS team, in collaboration with our Microsoft partner, is actively investigating reported issues in the Azure Portal affecting the creation of new NGINXaaS deployments and updates to existing deployments in the UK West region. We recognize the potential impact on your operations and are committed to providing clear and timely updates as we gather more details. For the most current status, we recommend monitoring updates on the F5 Cloud Status (https://www.f5cloudstatus.com/) page. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team (https://my.f5.com/manage/s/createcase).
Posted Jul 11, 2025 - 22:00 UTC
Investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting NGINXaaS UK West degradedad
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status: • We have identified potential service impact at 19:29 UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.
Posted Jul 11, 2025 - 19:41 UTC
This incident affected: Services (NGINXaaS for Azure).