Urgent scheduled maintenance notification for F5 Distributed Cloud Regional Edge sites in B-Ashburn (b-dc12-ash) – Impact: Config Propagation Delay, Traffic Rerouting

Scheduled Maintenance Report for F5

Completed

Please note that this maintenance has been completed successfully. Our services remain stable and we will continue to monitor the environment to ensure service stability.

For any concerns or issues, please contact F5 Support for assistance. Thank you for your patience and understanding.

Posted Jul 06, 2025 - 05:46 UTC

Update

Dear Valued Customer,

We would like to inform you that the ongoing urgent scheduled maintenance in B-Ashburn (b-dc12-ash) has been extended. The new expected completion date is July 8th at 19:45 UTC.

We do not anticipate any service impact during this period, as the other two Regional Edges (REs) in Ashburn remain fully operational and are handling traffic as expected.

We appreciate your cooperation and understanding as we carry out this important maintenance to enhance our services.

Sincerely,
F5 Distributed Cloud Team

Posted Jul 05, 2025 - 20:51 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 05, 2025 - 19:50 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an urgent scheduled maintenance window for the following F5 services:
- F5 Distributed Cloud Mesh on Regional Edge site in B-Ashburn (b-dc12-ash)

Maintenance activities will include:
- Increasing memory capacity to ensure smooth handling of larger workloads and improved fault tolerance.

Projected Impact:
1. Customers who have deliberately created hard-coded dependencies for B-Ashburn (b-dc12-ash) Regional Edge site will encounter service interruption during this window.
2. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational
3. Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.

Time: July 5th 2025 19:45 UTC to July 6th 2025 23:50 UTC

We apologize for any inconvenience this may cause and appreciate your understanding. Should you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

Posted Jul 05, 2025 - 19:48 UTC

This scheduled maintenance affected: North America PoPs (Ashburn (b-dc12), VA, United States).