[RESCHEDULED] Planned Maintenance Notification for F5 Distributed Cloud Global Controller – Impact: Health Metrics Reporting Delay

Scheduled for Jan 10, 2026, 05:00 - 17:00 UTC

Update

Dear Valued Customer,

We would like to inform you that the previously scheduled maintenance for F5 Distributed Cloud Global Controller has been rescheduled.

Updated Maintenance Details:
Start Time: 10 Jan 2026 05:00 UTC
End Time: 10 Jan 2026 17:00 UTC

Reason for Reschedule: Rescheduled to better align with customer feedback and minimize potential disruption.

Reference ID: SDCCAB-2642

We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.

If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

Sincerely,
F5 Distributed Cloud
Posted Dec 23, 2025 - 23:05 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 product:
- F5 Distributed Cloud Global Controller

Maintenance Window:
Start Time: 03 Jan 2026 05:00 UTC
End Time: 03 Jan 2026 17:00 UTC

Reference: SDCCAB-2642

Projected Impact:
Customer Edge (CE) health metrics may be temporarily unavailable during the maintenance.

Reason for Maintenance:
As part of our scheduled maintenance, we will backfill telemetry to correct usage data. This process involves writing the aggregated data back into our metrics storage and requires a restart of our ingestion subsystem to ensure accuracy and system integrity.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Dec 20, 2025 - 00:38 UTC
This scheduled maintenance affects: Services (Portal & Customer Login).