[RESCHEDULED] - Urgent Scheduled Maintenance Notification & Capacity Expansion for F5 Distributed Cloud Logging Service

Scheduled Maintenance Report for F5

Completed

The scheduled maintenance has been completed.
Posted Apr 26, 2026 - 14:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 25, 2026 - 02:00 UTC

Update

Dear Valued Customer,

We would like to inform you of two important updates to the previously scheduled maintenance for the F5 Distributed Cloud Logging Service in the Europe Region:

1. Maintenance window has been extended to ensure a successful capacity expansion. See below for details.
2. Action required for GLR customers - If you use GLR log export, please add the Europe GLR IP ranges to your firewall allow-list before the maintenance to help prevent any interruption to log delivery. You can find the specific IP ranges for the Europe region documented here:

F5 Distributed Cloud GLR Documentation: https://docs.cloud.f5.com/docs-v2/multi-cloud-network-connect/how-tos/others/global-log-streaming

Updated Maintenance Details:

Start time: April 25, 2026, 02:00 AM UTC
End time: April 26, 2026, 02:00 PM UTC

Reason for Reschedule:
This maintenance has been rescheduled and the window extended to align with a time period that ensures optimal availability of F5 operations support, facilitating a more efficient capacity expansion process.

Maintenance Activities:
- Software and operating system upgrades on the logging infrastructure.
- Infrastructure capacity expansion.

Projected Impact:
While we do not anticipate a full service outage, please be aware of the following potential effects during this window:
- Temporary delays in displaying access request logs within the tenant portal.
- Intermittent delays in transmitting GLR log messages to your customer endpoints.

If you have any questions or require assistance, please reach out to our support team at support@cloud.f5.com.

Thank you for your patience and cooperation as we work to improve our infrastructure.

Best regards,
F5 Distributed Cloud
Posted Apr 21, 2026 - 02:09 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming maintenance window for the following F5 services:
- F5 Distributed Cloud Logging Service

Maintenance activities will include:
- Upgrade of software and operating system on the logging infrastructure
- Capacity expansion of logging infrastructure

Projected Impact:
We do not anticipate any service impact during this maintenance. However, there may be a temporary delay in displaying access request logs in the tenant portal, and in transmitting GLR log messages to the customer endpoint

Time: April 25 2026 02:00 am UTC to April 25 2026 6:00 pm UTC

If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

Thank you for your understanding and cooperation
Posted Apr 13, 2026 - 23:53 UTC
This scheduled maintenance affected: Services (Portal & Customer Login, Global Log Receiver (GLR)).