Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 26, 2025 - 22:00 UTC
Scheduled
We are writing to inform you about an Urgent maintenance in Hong Kong Regional Edge. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.
Maintenance Details: Start Time: 26 Oct 2025 22:00 UTC End Time: 27 Oct 2025 03:00 UTC
Projected Impact: 1. Customers who have deliberately created hard-coded dependencies for Hong Kong(hk2) regional edge site will encounter service interruption during this window. 2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region. 3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational.
Reason for Maintenance: We are deploying a hot fix which reduces the CPU consumption on the control plan processing
Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information: If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Posted Oct 26, 2025 - 21:37 UTC
This scheduled maintenance affected: Asia PoPs (Hong Kong, Asia).