Scheduled
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 13 Jun 2026 00:00 UTC
End Time: 14 Jun 2026 14:00 UTC
Regional Cluster Schedules :
- Jun 13th 00:00 to Jun 13th 06:00 - Ashburn, B-Dallas, Tel Aviv, Hong Kong, Chicago
- Jun 13th 04:00 to Jun 13th 10:00 - New York, Dallas, Seattle, C-Ashburn, B-Mumbai
- Jun 13th 08:00 to Jun 13th 14:00 - Tokyo, Melbourne, Jakarta, San Jose
- Jun 13th 12:00 to Jun 13th 18:00 - B-London, Chennai, Osaka, Dubai
- Jun 13th 16:00 to Jun 13th 22:00 - Mumbai, Singapore, B-San Jose, B-New York
- Jun 13th 20:00 to Jun 14th 02:00 - Montreal, Amsterdam, Lisbon, B-Frankfurt
- Jun 14th 00:00 to Jun 14th 06:00 - London, Paris(pa4), Stockholm, Sydney
- Jun 14th 04:00 to Jun 14th 10:00 - Paris(pa2), Madrid, Frankfurt, B- Ashburn
- Jun 14th 08:00 to Jun 14th 14:00 - Toronto, Sao Paulo, Milan, D-New York, Atlanta
Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration.
Reference: SDCCAB-4192
Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational.
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
4. We advise all F5 Distributed Cloud customers to configure staging settings for attack signatures and establish WAF exclusion rules for signatures associated with load balancers.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted May 29, 2026 - 22:25 UTC
This scheduled maintenance affects: North America PoPs (Ashburn (dc12), VA, United States, Ashburn (b-dc12), VA, United States, Ashburn (c-dc12), VA, United States, New York (ny8), NY, United States, New York (b-ny8), NY, United States, San Jose (sv10), CA, United States, San Jose (b-sv10), CA, United States, Seattle, WA, United States, Toronto, Canada, Dallas (dal3), TX, United States, Dallas (b-dal3), TX, United States, Atlanta, GA, United States, Montreal, Canada, Chicago, IL, United States), South America PoPs (Sao Paulo, Brazil), Europe PoPs (Amsterdam, Netherlands, Frankfurt (fr4), Germany, Frankfurt (b-fr4), Germany, London (tn2), United Kingdom, London (b-tn2), United Kingdom, Paris (pa2), France, Paris (pa4), France, Madrid, Spain, Lisbon, Portugal, Stockholm, Sweden, Milan, Italy), Asia PoPs (Singapore, Singapore, Tokyo, Japan, Osaka, Japan, Hong Kong, Asia, Mumbai, India, Chennai, India, Jakarta, Indonesia), Oceania PoPs (Sydney, Australia, Melbourne, Australia), and Middle East PoPs (Dubai, United Arab Emirates, Tel Aviv, Israel).