Urgent Scheduled Maintenance Notification for F5 Bot Defense DCPM in Multiple locations – Impact: Brief Interruption

Scheduled for Jul 12, 04:00 - 08:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Bot Defense DCPM

Maintenance Window:
Start Time: 12 Jul 2026 04:00 UTC
End Time: 12 Jul 2026 08:00 UTC

Reference: SDCCAB-4444, SDCCAB-4445, SDCCAB-4446, SDCCAB-4447

Projected Impact:
There will be no impact to AWS or GCP CSSE traffic. However, we kindly ask that technical teams managing your deployments refrain from performing any policy deployments or CSSE updates via the DCPM user interface until the maintenance activities are fully completed.

Reason for Maintenance:
A planned DCPM upgrade will be performed to enhance the stability and overall quality of our service.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Bot Defense

Posted Jul 01, 2026 - 17:43 UTC

This scheduled maintenance affects: Bot and Risk Mgt - Legacy (F5 Distributed Cloud Protection Manager (DCPM) US - WORLDWIDE, F5 Distributed Cloud Protection Manager (DCPM) EU - WORLDWIDE, F5 Distributed Cloud Protection Manager (DCPM) CA - WORLDWIDE, DCPM (WorldWide)).