Informational: Introduction of New Regional Edge Cluster Chicago (ch2-chi)

Incident Report for F5

Monitoring

Dear Valued Customers,

We are pleased to announce the launch of a new Regional Edge cluster Chicago (ch2-chi), which marks a significant step in enhancing the resilience and reliability of our North America Regional Edge infrastructure.

The addition of the Ch2-chi Regional Edge cluster brings substantial improvements to our operational capabilities by:

Enhancing Redundancy: By distributing workloads across this new cluster, we ensure better failover capabilities, minimizing service disruptions during potential outages.

Reinforcing Fault Tolerance: The Ch2-chi cluster strengthens our overall infrastructure by efficiently managing traffic spikes and better balancing regional workloads, ultimately offering a more robust and reliable experience for our users.

This development underscores our commitment to delivering greater availability, stability, and service quality across the North America Regional Edge network.

Time: Ch2-chi will go live on April 23 2026 at 4:00 am UTC

If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com
Posted Apr 16, 2026 - 15:07 UTC
This incident affects: North America PoPs (Chicago, IL, United States (Network)).