Scheduled
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 24 Jan 2026 02:00 UTC
End Time: 25 Jan 2026 10:00 UTC
Regional Cluster Schedules:
Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration.
- Jan 24th 02:00 to Jan 24th 10:00 - Ashburn DC12, B-DAL3, TelAviv, B-Ashburn DC12
- Jan 24th 05:00 to Jan 24th 09:00 - New York, Dallas, Seattle, C-Ashburn DC12
- Jan 24th 08:00 to Jan 24th 12:00 - Tokyo, Melbourne, Jakarta, San Jose
- Jan 24th 11:00 to Jan 24th 15:00 - Mumbai, Singapore, B-San Jose, B-NewYork
- Jan 24th 14:00 to Jan 24th 18:00 - Chennai, Osaka, Dubai,
- Jan 24th 17:00 to Jan 24th 21:00 - Montreal, Amsterdam, Lisbon, Sydney
- Jan 24th 20:00 to Jan 25th 00:00 - London, Paris(pa4), Stockholm, B-New York
- Jan 24th 23:00 to Jan 25th 03:00 - Paris(pa2), Frankfurt, Madrid
- Jan 25th 02:00 to Jan 25th 10:00 - Toronto, Sao Paolo, B-Frankfurt,
Reference: SDCCAB-2804
Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
Reason for Maintenance:
This maintenance activity involves improvements to stability and performance.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted Jan 10, 2026 - 01:49 UTC
This scheduled maintenance affects: North America PoPs (Ashburn (dc12), VA, United States, Ashburn (b-dc12), VA, United States, Ashburn (c-dc12), VA, United States, New York (ny8), NY, United States, San Jose (sv10), CA, United States, San Jose (b-sv10), CA, United States, Seattle, WA, United States, Toronto, Canada, Dallas (dal3), TX, United States, Dallas (b-dal3), TX, United States, Montreal, Canada), South America PoPs (Sao Paulo, Brazil), Europe PoPs (Amsterdam, Netherlands, Frankfurt (fr4), Germany, Frankfurt (b-fr4), Germany, London (tn2), United Kingdom, Paris (pa2), France, Paris (pa4), France, Madrid, Spain, Lisbon, Portugal, Stockholm, Sweden), Asia PoPs (Singapore, Singapore, Tokyo, Japan, Osaka, Japan, Mumbai, India, Chennai, India, Jakarta, Indonesia), Oceania PoPs (Sydney, Australia, Melbourne, Australia), and Middle East PoPs (Dubai, United Arab Emirates, Tel Aviv, Israel).