[CANCELLED] Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Logging Infrastructure in Multiple locations – Impact: Performance Impact

Scheduled Maintenance Report for F5

Completed

Dear Valued Customer,

We would like to inform you that the scheduled maintenance for F5 Distributed Cloud logging infrastructure has been cancelled.

Original Maintenance Details:
Maintenance Window:
Start Time: 18 Jul 2026 02:30 UTC
End Time: 19 Jul 2026 16:30 UTC

Reason for Cancellation:
During pre-change validation, we identified inconsistencies that require additional investigation and testing. As a result, the maintenance will be rescheduled at a later date.

Reference ID: SDCCAB-4479

If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding.

Sincerely,
F5 Distributed Cloud

Posted Jul 18, 2026 - 05:41 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 18, 2026 - 02:30 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Logging Infrastructure

Maintenance Window:
Start Time: 18 Jul 2026 02:30 UTC
End Time: 19 Jul 2026 16:30 UTC

Reference: SDCCAB-4479

Projected Impact:
While we do not anticipate any full service interruption, customers may experience some temporary effects during the maintenance window, including a delay in the display of access request logs in the tenant portal, a delay in the transmission of global log receiver (GLR) log messages to their configured endpoint, and temporarily increased response times for metric queries on Customer Edge (CE) and Regional Edge (RE).

Reason for Maintenance:
We will be performing a scheduled software upgrade on our logging infrastructure to improve platform stability and performance.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted Jul 17, 2026 - 06:51 UTC

This scheduled maintenance affected: Services (Portal & Customer Login, Global Log Receiver (GLR)).