Scheduled
Dear Valued Customer,
We are writing to inform you about a Planned Schedule network maintenance. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.
Maintenance Details:
Start Time: 20 Sep 2025 07:01 UTC
End Time: 20 Sep 2025 11:01 UTC
Reference ID: SDCCAB-550
Impact:
Customer traffic will continue to flow normally, with no immediate changes to existing routing configurations. If you have specific paths set to be prioritized, those settings will remain in place. For multiple paths with the same priority, our system will automatically select the path closest to your traffic's entry point, ensuring the fastest and most reliable connection possible. Please note, however, that during the transition to the optimized path, customers may experience a brief interruption as routing adjustments are implemented.
Reason for Maintenance:
We are implementing new routing optimizations to ensure that post-scrub traffic utilizes the most efficient path for customer traffic, prioritizing local routes when the best route is available within the PoP.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted Sep 05, 2025 - 22:02 UTC
This scheduled maintenance affects: North America PoPs (Ashburn (dc12), VA, United States, Ashburn (b-dc12), VA, United States, Ashburn (c-dc12), VA, United States, New York (ny8), NY, United States, San Jose (sv10), CA, United States, Seattle, WA, United States, Toronto, Canada, Dallas (dal3), TX, United States, Dallas (b-dal3), TX, United States, Atlanta, GA, United States (Network), Montreal, Canada, Miami, FL, United States (Network), Chicago, IL, United States (Network)), South America PoPs (Sao Paulo, Brazil), Europe PoPs (Amsterdam, Netherlands, Frankfurt (fr4), Germany, Frankfurt (b-fr4), Germany, London (tn2), United Kingdom, London (b-tn2), United Kingdom, Paris (pa2), France, Paris (pa4), France, Madrid, Spain, Lisbon, Portugal, Stockholm, Sweden, Paris, France (Network)), Asia PoPs (Singapore, Singapore, Tokyo, Japan, Osaka, Japan, Hong Kong, Asia, Mumbai, India, Chennai, India, Jakarta, Indonesia), Oceania PoPs (Sydney, Australia, Melbourne, Australia), and Middle East PoPs (Dubai, United Arab Emirates, Tel Aviv, Israel).