We are writing to inform you that the planned Silverline network infrastructure maintenance is rescheduled.
Maintenance Details: Start Time: 30/04/2025 04:00 UTC End Time: 30/04/2025 08:00 UTC Reference ID: SDCCAB-188
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely, F5 Distributed Cloud
Posted Apr 16, 2025 - 11:31 UTC
Scheduled
Dear Valued Customer,
We are writing to inform you about a planned Silverline network infrastructure maintenance. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.
Maintenance Details: Start Time: 23/04/2025 04:00 UTC End Time: 23/04/2025 08:00 UTC Reference ID: SDCCAB-188
Impact: No impact to customer traffic, there might be a short netflow traffic reporting break, SOC will have a short time (about 20 minutes) when mitigations cannot be modified, but active mitigation will still run. This change will not be run while attack is active.
Reason for Maintenance: Upgrade of Mitigation System
Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information: If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Posted Apr 08, 2025 - 21:11 UTC
This scheduled maintenance affects: Silverline - Legacy (Proxy Services - US West (SJC), Proxy Services - UK (LON), Proxy Services - US East (DCA), Proxy Services - Germany (FRA), Proxy Services - Asia (SIN)).