We would like to inform you that the previously scheduled maintenance for Distributed Cloud Infrastructure Regional Edge in Ashburn has been rescheduled.
Updated Maintenance Details: Start Time: 06 Sept 2025 02:00 UTC End Time: 06 Sept 2025 06:00 UTC
Reason for Reschedule: During internal testing, we identified an issue that need to be addressed to ensure the continued reliability and optimal performance of our services.
We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
Sincerely, F5 Distributed Cloud
Posted Aug 28, 2025 - 20:26 UTC
Update
We are writing to inform you that the scheduled maintenance window for our services has been updated to 2025-09-01 4:00 UTC. During internal testing, we discovered a issue that need to be resolved to ensure the reliability of our services.
We understand the importance of minimizing disruptions and apologize for any inconvenience this postponement may cause.
Thank you for your understanding and continued support. If you have any questions or concerns, please do not hesitate to contact our support team at support@cloud.f5.com.
Posted Aug 24, 2025 - 23:29 UTC
Update
Dear Valued Customer,
We would like to inform you that the previously scheduled maintenance for Distributed Cloud Infrastructure Regional Edges (Ashburn, Dallas, and Frankfurt) has been rescheduled. The new maintenance will now be executed on Ashburn data center only.
Updated Maintenance Details: Start Time: 25 Aug 2025 02:00 UTC End Time: 25 Aug 2025 06:00 UTC Reason for Reschedule: To mitigate risks associated with the previously scheduled time.
We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
Sincerely, F5 Distributed Cloud
Posted Aug 20, 2025 - 21:38 UTC
Scheduled
Dear Valued Customers,
We would like to inform you in advance of an upcoming Planned scheduled maintenance window of the following F5 services: - F5 Distributed Cloud Mesh on Regional Edges
Maintenance activities will include: - 6.1 release which improves resiliency and stability of the Distributed cloud platform.
Here is the maintenance schedule in UTC time for the Regional Edge: 1. Aug 24th 2:00AM UTC to Aug 24th 08:00AM UTC - B-Frankfurt, B-Ashburn DC12 and B-DAL3
Projected Impact: 1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window. 2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region. 3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.
Thank you for your understanding and cooperation
Posted Aug 15, 2025 - 21:11 UTC
This scheduled maintenance affects: North America PoPs (Ashburn (b-dc12), VA, United States).