Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 03, 2025 - 16:00 UTC
Scheduled
Dear Valued Customers,
We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Hong Kong Regional Edge
Maintenance Window: Start Time: 03 Dec 2025 16:00 UTC End Time: 03 Dec 2025 20:00 UTC
Reference: SDCCAB-2446
Projected Impact: 1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window. 2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region. 3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
Reason for Maintenance: This maintenance will apply a critical hotfix designed to improve platform stability and security that includes the latest WAF signature enhancements.
Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.