Planned maintenance notification for F5 Distributed Cloud Regional edge sites in Ashburn(dc12) & Dubai(dx1)– Impact: Config Propagation Delay, Traffic Rerouting

Scheduled Maintenance Report for F5

Completed

The scheduled maintenance has been completed.

Posted Apr 24, 2025 - 09:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 24, 2025 - 05:00 UTC

Update

We are writing to inform you that the scheduled maintenance window for our services has been updated to 2025-04-24 05:00 UTC. During internal testing, we discovered a issue that need to be resolved to ensure the reliability of our services.

We understand the importance of minimizing disruptions and apologize for any inconvenience this postponement may cause.

Thank you for your understanding and continued support. If you have any questions or concerns, please do not hesitate to contact our support team at support@cloud.f5.com.

Posted Apr 22, 2025 - 16:06 UTC

Update

We are writing to inform you that the scheduled maintenance window for our services has been updated to 2025-04-23 05:00 UTC.

We understand the importance of minimizing disruptions and apologize for any inconvenience this postponement may cause.

Thank you for your understanding and continued support. If you have any questions or concerns, please do not hesitate to contact our support team at support@cloud.f5.com.

Posted Apr 21, 2025 - 04:22 UTC

Scheduled

Dear Valued Customers,

We would like to inform you in advance of an upcoming scheduled maintenance window for the following F5 services in Ashburn(dc12) & Dubai(dx1):
- F5 Distributed Cloud Mesh in Ashburn(dc12) & Dubai(dx1)

Maintenance activities will include:
- Upgrade Regional Edge sites to latest software version

Maintenance Schedule in UTC:
- Time 2025-4-22 05:00 am UTC to 2025-4-22 09:00 am UTC

Projected impact:
- Customers who have intentionally created hard-coded dependencies for Ashburn(dc12) or Dubai(dx1) Regional Edge sites will experience a service interruption during this window.
- During this window, the tunnel from the Customer Edge (CE) to the Regional Edge (RE) sites will go down, resulting in delays for configuration propagation.
- Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.

If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

Thank you for your understanding and cooperation

Posted Apr 10, 2025 - 05:11 UTC

This scheduled maintenance affected: North America PoPs (Ashburn, VA, United States) and Middle East PoPs (Dubai, United Arab Emirates).