Urgent Scheduled Maintenance Notification for F5 Distributed CDN cloud Global Controller – Impact: Configuration Propagation Delay

Scheduled for Oct 10, 00:30 - 12:30 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed CDN Cloud Global Controller

Maintenance Window:
Start Time: 10 Oct 2026 00:30 UTC
End Time: 10 Oct 2026 12:30 UTC

Reference: SDCCAB-5481

Projected Impact:
During this maintenance window, customers will be unable to create new CDN distributions. Please note that all existing CDN services are expected to remain fully operational and unaffected throughout the maintenance.

Reason for Maintenance:
We are performing a scheduled platform upgrade to modernize the CDN Global Controller's core operating environment. This upgrade ensures long-term system stability, enhanced security compliance, and robust service reliability.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Sep 29, 2026 - 20:32 UTC
This scheduled maintenance affects: Services (CDN Control Plane).