[EXTENDED] Urgent Scheduled Maintenance Notification for F5 Distributed Cloud CDN Global Controller – Impact: Configuration Propagation Delay

Scheduled Maintenance Report for F5

Completed

The scheduled maintenance has been completed.
Posted Oct 10, 2026 - 19:00 UTC

Update

Dear Valued Customer,

We would like to inform you that the ongoing maintenance for CDN Global Controller has been extended by an additional 3 hours. The new expected completion time is October 10th at 19:00 UTC.

We sincerely appreciate your patience and understanding as we carry out this critical maintenance to further enhance the quality and reliability of our services.

Sincerely,
F5 Distributed Cloud Team
Posted Oct 10, 2026 - 13:21 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 10, 2026 - 04:01 UTC

Update

Dear Valued Customer,

We would like to inform you that the previously scheduled maintenance for CDN Global Controller has been rescheduled.

Updated Maintenance Details:
Start Time: 10 Oct 2026 04:00 UTC
End Time: 10 Oct 2026 16:00 UTC
Reason for Reschedule: Rescheduled to ensure maintenance is performed during a period of lower activity, minimizing any potential impact.

Reference ID: SDCCAB-5481

We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.

If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

Sincerely,
F5 Distributed Cloud
Posted Oct 06, 2026 - 19:07 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed CDN Cloud Global Controller

Maintenance Window:
Start Time: 10 Oct 2026 00:30 UTC
End Time: 10 Oct 2026 12:30 UTC

Reference: SDCCAB-5481

Projected Impact:
During this maintenance window, customers will be unable to create new CDN distributions. Please note that all existing CDN services are expected to remain fully operational and unaffected throughout the maintenance.

Reason for Maintenance:
We are performing a scheduled platform upgrade to modernize the CDN Global Controller's core operating environment. This upgrade ensures long-term system stability, enhanced security compliance, and robust service reliability.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Sep 29, 2026 - 20:32 UTC
This scheduled maintenance affected: Services (CDN Control Plane).