The F5 Distributed Cloud team would like to inform you that the issue affecting Distributed Cloud Services in the Toronto, Canada Point of Presence (PoP) has been resolved. We are pleased to confirm that services have remained stable and are functioning as expected. This incident is now marked as resolved.
If you continue to experience any issues, please contact the F5 Support team for further assistance.
Our engineering team has mitigated the issue affecting Distributed Cloud Services in the Toronto, Canada Point of Presence (PoP) and restored normal traffic routing.
Traffic was initially rerouted away from the Toronto, Canada site on October 27, 2026, at 18:18 UTC to prevent service disruption while our operations team performed recovery and health validations on the affected infrastructure. Those validations are now complete, and the Toronto, Canada PoP has been returned to active service as of 20:55 UTC.
Our teams are closely monitoring the environment to ensure continued stability. If you experience any lingering issues in the region, please reach out to F5 Support.
Our engineering team is investigating a failures affecting Distributed Cloud Services.
During this period, customers may experience response timeouts. Our engineering teams are actively troubleshooting to isolate the root cause and restore normal performance levels.
We will share further updates as more information becomes available. We appreciate your patience and understanding.