Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Multiple locations – Impact: Brief Interruption

Scheduled for Oct 24, 05:00 - 07:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Affected Locations:
- Chicago
- Dallas (dal3)
- San Jose (sv10)
- Seattle
- Toronto

Maintenance Window:
Start Time: 24 Oct 2026 05:00 UTC
End Time: 24 Oct 2026 07:00 UTC

Reference: SDCCAB-5589

Projected Impact:
Customers connecting to the mentioned Points of Presence (PoPs) may experience a brief service disruption during the maintenance window as essential upgrades are performed on our network infrastructure. Customers not connecting through these locations are not expected to be affected.

Reason for Maintenance:
We are performing essential network infrastructure upgrades across multiple facilities. This is part of our ongoing commitment to enhancing the reliability, performance, and security of your services.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted Oct 16, 2026 - 18:02 UTC

This scheduled maintenance affects: North America PoPs (San Jose (sv10), CA, United States, Seattle, WA, United States, Toronto, Canada, Dallas (dal3), TX, United States, Chicago, IL, United States).