We are writing to inform you about a planned network maintenance. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.
Maintenance Details: Start Time: 10/06/25 02:00 UTC End Time: 10/06/25 08:00 UTC Reference ID: SDCCAB-509
Impact: - Customers who have intentionally created hard-coded dependencies for San Jose (sv10 Regional Edge sites will experience a service interruption during this window. - During this window, the tunnel from the Customer Edge (CE) to these Regional Edge (RE) sites will go down, resulting in delays for configuration propagation. -Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.
Reason for Maintenance: We will be performing network enhancements to ensure the stability and quality of our services.
Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information: If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely, F5 Distributed Cloud
Posted Jun 10, 2025 - 02:00 UTC
This scheduled maintenance affects: North America PoPs (San Jose, CA, United States) and Services (Routed Originated Services).