Urgent Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Osaka (OS1) – Impact: Brief Interruption

Scheduled for Jul 25, 15:00 - 21:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming urgent scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 25 Jul 2026 15:00 UTC
End Time: 25 Jul 2026 21:00 UTC
Reference: SDCCAB-4057

Projected Impact:
Customers using GRE services with tunnels terminating in the Osaka (OS1) Point of Presence (PoP) may experience a brief interruption to their service during the maintenance window. Customers not using GRE tunnels in this location are not expected to be affected.

Reason for Maintenance:
We are performing essential network infrastructure upgrades in our Osaka (OS1) facility. This is part of our ongoing commitment to enhancing the reliability, performance, and security of your services.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted Jul 23, 2026 - 23:09 UTC

This scheduled maintenance affects: Asia PoPs (Osaka, Japan).