Urgent Scheduled Maintenance Notification for deploying Hot Fix for Customer Edge Device

Scheduled Maintenance Report for F5

Completed

The scheduled maintenance has been completed.

Posted Apr 12, 2026 - 09:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 12, 2026 - 05:00 UTC

Scheduled

Dear Valued Customer,

We would like to inform you of an upcoming urgent maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Customer Edge

Maintenance Window (UTC):
Start: 2026-04-12 05:00
End: 2026-04-12 09:00

Reference: SDCCAB-3751

Projected Impact:

New Customer Edge device creation or upgrade workflows may be impacted during this maintenance. There will not be any impact to traffic or configuration propagation of other features.

Reason for Maintenance:
Deploy a hot fix to enable Jumbo Frame support on Customer Edge devices

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted Apr 12, 2026 - 04:43 UTC

This scheduled maintenance affected: Services (App Stack, Secure Mesh).