[Rescheduled] Planned Maintenance Notification for F5 Service Provider Network Infrastructure in Miami (MI1) - Impact : Performance Impact

Scheduled Maintenance Report for F5

Completed

The scheduled maintenance has been completed.
Posted May 29, 2025 - 11:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 29, 2025 - 04:00 UTC

Update

Dear Valued Customer,

We are writing to inform you that the urgent service provider maintenance has been rescheduled. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.

Maintenance Details:
Maintenance Details:
Start Time: 29/05/25 04:00 UTC
End Time: 29/05/25 11:00 UTC
Reference ID: SDCCAB-497, SDCCAB-589

Projected Impact:
during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted May 15, 2025 - 02:21 UTC

Update

Dear Valued Customer,

We are writing to inform you that the urgent service provider maintenance has been rescheduled. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.

Maintenance Details:
Start Time: 27/05/25 05:00 UTC
End Time: 27/05/25 11:00 UTC
Reference ID: SDCCAB-497

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted May 08, 2025 - 16:31 UTC

Scheduled

Dear Valued Customer,

We are writing to inform you about an Urgent service provider maintenance event. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.

Maintenance Details:
Start Time: 13/05/25 05:00 UTC
End Time: 13/05/25 11:00 UTC
Reference ID: SDCCAB-497

Impact:
Services will remain operational, though they may be at risk due to a temporary loss of redundancy.

Reason for Maintenance:
Our provider will be performing cable maintenance to ensure the stability and quality of our services.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted May 08, 2025 - 12:03 UTC
This scheduled maintenance affected: North America PoPs (Miami, FL, United States (Network)) and Services (Routed Originated Services).