The F5 Distributed Cloud team has identified and resolved the DNS-related issues that resulted in availability degradation for some services. Services have been restored, and our engineering teams are closely monitoring system performance to ensure stability.
We appreciate your patience during this time. Thank you for your understanding.
Posted Sep 18, 2026 - 09:03 UTC
Investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS requests.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status: • We have identified potential service impact at 08:05 AM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.
We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.