In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 16, 2026 - 03:00 UTC
Scheduled
Dear Valued Customers,
We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 16 Sep 2026 03:00 UTC
End Time: 16 Sep 2026 12:00 UTC
Reference: SDCCAB-5279
Projected Impact:
As part of the implementation, we will perform an update to the WAF signatures. We advise all F5 Distributed Cloud WAF customers to configure signature staging settings in their App Firewall since this change includes updates to security definitions. Staging recommendations can be found at the following link : Best Practices for Signature Staging | F5 Distributed Cloud Technical Knowledge
https://docs.cloud.f5.com/docs-v2/web-app-and-api-protection/concepts/best-practices-for-signature-staging
Reason for Maintenance:
This maintenance will implement updates designed to improve WAF coverage and accuracy.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted Sep 15, 2026 - 17:11 UTC
This scheduled maintenance affects: North America PoPs (Ashburn (dc12), VA, United States, Ashburn (b-dc12), VA, United States, Ashburn (c-dc12), VA, United States, New York (ny8), NY, United States, New York (b-ny8), NY, United States, San Jose (sv10), CA, United States, San Jose (b-sv10), CA, United States, Seattle, WA, United States, Toronto, Canada, Dallas (dal3), TX, United States, Dallas (b-dal3), TX, United States, Atlanta, GA, United States, Montreal, Canada, Miami, FL, United States (Network), Chicago, IL, United States, Querétaro, Mexico), South America PoPs (Sao Paulo, Brazil), Europe PoPs (Amsterdam, Netherlands, Frankfurt (fr4), Germany, Frankfurt (b-fr4), Germany, London (tn2), United Kingdom, London (b-tn2), United Kingdom, Paris (pa2), France, Paris (pa4), France, Madrid, Spain, Lisbon, Portugal, Stockholm, Sweden, Paris, France (Network), Milan, Italy), Asia PoPs (Singapore, Singapore, Tokyo, Japan, Osaka, Japan, Hong Kong, Asia, Mumbai (mb2), India, Mumbai (b-mb2), India, Chennai, India, Jakarta, Indonesia, Seoul, South Korea), Oceania PoPs (Sydney, Australia, Melbourne, Australia), and Middle East PoPs (Dubai, United Arab Emirates, Tel Aviv, Israel).