Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Hong Kong (HK2) – Impact: Degraded Performance

Scheduled Maintenance Report for F5

Completed

The scheduled maintenance has been completed.

Posted Aug 05, 2026 - 18:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 05, 2026 - 16:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 05 August 2026 16:00 UTC
End Time: 05 August 2026 18:00 UTC

Reference: SDCCAB-4827

Projected Impact:
Customers connecting to HK2 POP may experience more latency or degraded performance during this time.

Reason for Maintenance:
We are carrying out an essential upgrade on one of our leaf switch's firmware in Hong Kong (HK2) to advance its firmware to the latest version

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit [https://my.f5.com/manage/s/article/K000135931].

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted Aug 05, 2026 - 06:48 UTC

This scheduled maintenance affected: Asia PoPs (Hong Kong, Asia).