We are writing to inform you that the planned Silverline network infrastructure maintenance is rescheduled. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.
Maintenance Details: Start Time: 13/05/25 22:00 UTC End Time: 14/05/25 02:00 UTC Reference ID: SDCCAB-208, SDCCAB-199
Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information: If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
Posted Apr 24, 2025 - 10:18 UTC
Scheduled
Dear Valued Customer,
We are writing to inform you about a planned Silverline network infrastructure maintenance. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.
Maintenance Details: Start Time: 24/04/2025 22:00 UTC End Time: 25/04/2025 02:00 UTC Reference ID: SDCCAB-208, SDCCAB-199
Impact: No impact to customer traffic, There will be short break in Netflow reporting from site, Mitigation capabilities will be unavailable for 20 minutes 2 times during change window
Reason for Maintenance: Upgrade of Mitigation System
Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information: If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.