Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge in Tokyo and Osaka – Impact: Brief Interruption

Scheduled for Oct 4, 21:00 UTC  -  Oct 5, 01:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge

Maintenance Window:
Start Time: 04 Oct 2026 21:00 UTC
End Time: 05 Oct 2026 01:00 UTC

Reference: SDCCAB-5529

Projected Impact:
Customers who have created hard-coded dependencies for a specific Regional Edge site may experience a service interruption during this maintenance window. However, services and applications are expected to remain unaffected as they will continue to be served from other Regional Edges within the same region. Additionally, Customer Edge (CE) services and applications will not face any downtime during this period.

Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.
Posted Oct 03, 2026 - 03:26 UTC
This scheduled maintenance affects: Asia PoPs (Tokyo, Japan, Osaka, Japan).