Urgent Scheduled Maintenance Notification for F5 Bot Defense (Advanced) Hosted SSE in Ashburn (EQDC11) and Sunnyvale (EQSV10) – Impact: Minor Service Impact

Scheduled for May 16, 04:00 - 06:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Bot Defense (Advanced) Hosted SSE

Maintenance Window:
Start Time: 16 May 2026 04:00 UTC
End Time: 16 May 2026 06:00 UTC

Reference: SDCCAB-4011, SDCCAB-4012

Projected Impact:
Prior to the maintenance activity, a controlled failover of customer traffic will be performed in EQSV10 and EQDC11 sequentially. High availability (HA) redundancy will be reduced during this period. Following completion of the maintenance, customer traffic will automatically return to its respective sites.

Reason for Maintenance:
We will be performing network maintenance to optimize routing performance.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted May 06, 2026 - 22:13 UTC

This scheduled maintenance affects: Bot and Risk Mgt - Legacy (F5 Bot Defense - Sunnyvale, F5 Bot Defense - Ashburn).