[Rescheduled] Planned Maintenance Notification for Distributed Cloud Infrastructure Regional Edge in Hong Kong – Impact: Brief Interruption

Scheduled Maintenance Report for F5

Completed

The scheduled maintenance has been completed.
Posted Aug 23, 2025 - 19:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 23, 2025 - 15:00 UTC

Update

Dear Valued Customer,

We would like to inform you that the previously scheduled maintenance for Distributed Cloud Infrastructure Regional Edge in Hong Kong has been rescheduled.

Updated Maintenance Details:
Start Time: 23 Aug 2025 15:00 UTC
End Time: 23 Aug 2025 19:00 UTC
Reason for Reschedule: To mitigate risks associated with the previously scheduled time

We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.

If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

Sincerely,
F5 Distributed Cloud
Posted Aug 20, 2025 - 21:27 UTC

Scheduled

Dear Valued Customers,

We would like to inform you in advance of an upcoming Planned scheduled maintenance window of the following F5 services:
- F5 Distributed Cloud Mesh on Regional Edges

Maintenance activities will include:
- 6.1 release which improves resiliency and stability of the Distributed cloud platform.

Here is the maintenance schedule in UTC time for the Regional Edge:
1. Aug 22nd 3:00PM UTC to Aug 22nd 7:00PM UTC - Hong Kong

Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational

Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.

If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

Thank you for your understanding and cooperation
Posted Aug 14, 2025 - 20:00 UTC
This scheduled maintenance affected: Asia PoPs (Hong Kong, Asia).