Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge in B-London and Hong Kong – Impact: Brief Interruption

Scheduled Maintenance Report for F5

Completed

The scheduled maintenance has been completed.

Posted Jan 18, 2026 - 06:54 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 17, 2026 - 05:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge

Maintenance Window:
- Jan 17th 05:00 to Jan 17th 13:00 UTC - B-London
- Jan 18th 05:00 to Jan 18th 13:00 UTC - Hong Kong

Reference: SDCCAB-2805

Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.

Reason for Maintenance:
This maintenance activity involves improvements to stability and performance.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted Jan 16, 2026 - 19:05 UTC

This scheduled maintenance affected: Asia PoPs (Hong Kong, Asia) and Europe PoPs (London (b-tn2), United Kingdom).