Planned Maintenance Notification for F5 Distributed Cloud CDN Global Application Services – Impact: Degraded Performance

Scheduled for May 17, 00:30 - 10:30 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN Application Services

Maintenance Window:
Start Time: 17 May 2026 00:30 UTC
End Time: 17 May 2026 10:30 UTC

Reference: SDCCAB-3913

Projected Impact:
During the scheduled maintenance window, CDN Customer Edge sites will experience temporary unavailability. Customers may also encounter delays in accessing metrics and logs.

Reason for Maintenance:
This maintenance is part of our initiative to upgrade the F5 Distributed Cloud CDN and CDN LMA to the latest software version. The update aims to improve system performance, enhance stability, and ensure greater overall service reliability.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted May 01, 2026 - 15:35 UTC

This scheduled maintenance affects: Services (CDN Control Plane).