Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Client-Side Defense, Globally – Impact: Data Processing

Scheduled for Sep 26, 02:00 - 14:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Client-Side Defense

Maintenance Window:
Start Time: 26 Sep 2026 02:00 UTC
End Time: 26 Sep 2026 14:00 UTC

Reference: SDCCAB-5396

Projected Impact:
During the maintenance window, the Client-Side Defense dashboard may be temporarily unavailable. Additionally, the data ingestion pipeline may experience brief, intermittent interruptions, which could cause minor gaps in telemetry reporting or delays in processing newly collected data. All other functionality will continue to operate as expected.

Reason for Maintenance:
We will be performing scheduled maintenance on our Client-Side Defense infrastructure to implement performance enhancements, stability improvements, and updates designed to improve the overall customer experience.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Sep 24, 2026 - 17:26 UTC
This scheduled maintenance affects: Services (Client Side Defense).