[EXTENDED] Planned Maintenance Notification for F5 Distributed Cloud Global Controller – Impact: Config Propagation and Metrics Delay

Scheduled Maintenance Report for F5

Completed

The scheduled maintenance has been completed.
Posted Mar 15, 2026 - 12:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 14, 2026 - 04:01 UTC

Update

Dear Valued Customer,

We would like to inform you that the maintenance window for F5 Distributed Cloud Global Controller has been extended by an additional 9 hours during Maintenance Window-3 on March 15th, 2026.

Updated Maintenance Window-3: March 15th, 2026, 04:00–21:00 UTC

Projected Impact:
During the maintenance window, Management Plane configuration changes may briefly pause while the configuration audit service is upgraded, and Customer Edge (CE) health metrics may be temporarily unavailable. Additionally, sign-in services for the XC Console may experience intermittent accessibility, though access will be restored shortly after each instance upgrade.

We sincerely appreciate your patience and understanding as we carry out this critical maintenance to further enhance the quality and reliability of our services.

Sincerely,
F5 Distributed Cloud Team
Posted Mar 11, 2026 - 18:36 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Global Controller

Maintenance Window:
Start Time: 14 Mar 2026 04:00 UTC
End Time: 15 Mar 2026 12:00 UTC

Activity Schedule :
- Mar 14th 04:00 UTC to 12:00 UTC - Maintenance Window-1
- Mar 14th 11:00 UTC to 19:00 UTC - Maintenance Window-2
- Mar 15th 04:00 UTC to 12:00 UTC - Maintenance Window-3

Reference: SDCCAB-3104

Projected Impact:
During the maintenance window, Management Plane configuration changes will continue to persist and propagate for most of the upgrade. However, configuration propagation will briefly pause while the configuration audit service is being upgraded. Additionally, Customer Edge (CE) health metrics may be temporarily unavailable during this period.

Reason for Maintenance:
This maintenance is required to upgrade the F5 Distributed Cloud Global Controller logging, metrics, and analytics services to the latest software version, including important and critical hotfixes designed to improve overall platform stability and performance.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Mar 05, 2026 - 21:17 UTC
This scheduled maintenance affected: Services (Portal & Customer Login).