F5 Planned Maintenance Notification for Distributed Cloud Network Infrastructure in New York (NY2) – Impact: Brief Interruption

Scheduled for Jun 25, 21:00 UTC  -  Jun 26, 05:00 UTC

Scheduled

Dear Valued Customer,

We are writing to inform you about a planned network maintenance in New York (NY2). This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.

Maintenance Details:
Start Time: 25/06/25 21:00 UTC
End Time: 26/06/25 05:00 UTC
Reference ID: SDCCAB-750

Impact:
Customers who have intentionally created hard-coded dependencies for New York (NY2) Regional Edge site will experience a service interruption during this window.
- During this window, the tunnel from the Customer Edge (CE) to the Regional Edge (RE) site will go down, resulting in delays for configuration propagation.
- Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.

Reason for Maintenance:
We will be expanding our rack space and power capacity in NY2 to support expansion needs and ensure the stability and quality of our services.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Jun 13, 2025 - 16:01 UTC
This scheduled maintenance affects: North America PoPs (New York, NY, United States).