Completed
The scheduled maintenance has been completed.
Posted Apr 19, 2026 - 14:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 18, 2026 - 00:00 UTC
Update
Dear Valued Customer,
We would like to inform you that the upcoming maintenance will include the following improvements:
- An upgrade to a new software version
- A fix for an issue that, in certain situations, could cause the AA (Authoritative Answer) flag to be set incorrectly for delegated domain responses
- Improved accuracy in authoritative status reporting, helping ensure better protocol compliance and avoiding misleading AA indicators
These updates are designed to enhance the overall reliability and correctness of DNS responses. If you have any questions or would like further clarification regarding this update, please don't hesitate to reach out to our support team.
Sincerely,
F5 Distributed Cloud
Posted Apr 15, 2026 - 03:53 UTC
Update
Dear Valued Customer,
We would like to inform you that the previously scheduled maintenance for F5 Distributed Cloud Regional Edge has been extended and updated.
Updated Maintenance Details:
Start Time: 18 Apr 2026 00:00 UTC
End Time: 19 Apr 2026 14:00 UTC
Reason for Extension: Our maintenance window has been extended to include some additional updates identified during our planning process. Regional schedules have been updated to reflect the new timings.
Reference ID: SDCCAB-3651
Updated Regional Cluster Schedules :
- Apr 18th 00:00 to Apr 18th 06:00 - Ashburn DC12, B-DAL3, TelAviv, Hong Kong
- Apr 18th 04:00 to Apr 18th 10:00 - New York, Dallas, Seattle, C-Ashburn DC12
- Apr 18th 08:00 to Apr 18th 14:00 - Tokyo, Melbourne, Jakarta, San Jose
- Apr 18th 12:00 to Apr 18th 18:00 - B-London, Chennai, Osaka, Dubai
- Apr 18th 16:00 to Apr 18th 22:00 - Mumbai, Singapore, B-San Jose, B-NewYork
- Apr 18th 20:00 to Apr 19th 02:00 - Montreal, Amsterdam, Lisbon, B-Frankfurt
- Apr 19th 00:00 to Apr 19th 06:00 - London, Paris(pa4), Stockholm, Sydney
- Apr 19th 04:00 to Apr 19th 10:00 - Paris(pa2), Frankfurt, Madrid, B-Ashburn DC12
- Apr 19th 08:00 to Apr 19th 14:00 - Toronto, Sao Paulo, Milan, D-New York
We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
Sincerely,
F5 Distributed Cloud
Posted Apr 10, 2026 - 22:58 UTC
Scheduled
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 18 Apr 2026 00:00 UTC
End Time: 19 Apr 2026 07:00 UTC
Regional Cluster Schedules :
- Apr 18th 00:00 to Apr 18th 06:00 - Ashburn DC12, B-DAL3, TelAviv, Hong Kong
- Apr 18th 03:00 to Apr 18th 09:00 - New York, Dallas, Seattle, C-Ashburn DC12
- Apr 18th 06:00 to Apr 18th 12:00 - Tokyo, Melbourne, Jakarta, San Jose
- Apr 18th 09:00 to Apr 18th 15:00 - B-London, Chennai, Osaka, Dubai
- Apr 18th 12:00 to Apr 18th 18:00 - Mumbai, Singapore, B-San Jose, B-NewYork
- Apr 18th 15:00 to Apr 18th 21:00 - Montreal, Amsterdam, Lisbon, B-Frankfurt
- Apr 18th 19:00 to Apr 19th 01:00 - London, Paris(pa4), Stockholm, Sydney
- Apr 18th 22:00 to Apr 19th 04:00 - Paris(pa2), Frankfurt, Madrid, B-Ashburn DC12
- Apr 19th 01:00 to Apr 19th 07:00 - Toronto, Sao Paulo, Milan, D-New York
Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration.
Reference: SDCCAB-3651
Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. To ensure consistent operation, a brief component restart will be required
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted Apr 02, 2026 - 07:11 UTC
This scheduled maintenance affected: North America PoPs (Ashburn (dc12), VA, United States, Ashburn (b-dc12), VA, United States, Ashburn (c-dc12), VA, United States, New York (ny8), NY, United States, New York (b-ny8), NY, United States, San Jose (sv10), CA, United States, San Jose (b-sv10), CA, United States, Seattle, WA, United States, Toronto, Canada, Dallas (dal3), TX, United States, Dallas (b-dal3), TX, United States, Montreal, Canada), South America PoPs (Sao Paulo, Brazil), Europe PoPs (Amsterdam, Netherlands, Frankfurt (fr4), Germany, Frankfurt (b-fr4), Germany, London (tn2), United Kingdom, London (b-tn2), United Kingdom, Paris (pa2), France, Paris (pa4), France, Madrid, Spain, Lisbon, Portugal, Stockholm, Sweden, Milan, Italy), Asia PoPs (Singapore, Singapore, Tokyo, Japan, Osaka, Japan, Hong Kong, Asia, Mumbai, India, Chennai, India, Jakarta, Indonesia), Oceania PoPs (Sydney, Australia, Melbourne, Australia), and Middle East PoPs (Dubai, United Arab Emirates, Tel Aviv, Israel).