Scheduled
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Regional Edge
Maintenance Window:
Start Time: 18 Apr 2026 00:00 UTC
End Time: 19 Apr 2026 07:00 UTC
Regional Cluster Schedules :
- Apr 18th 00:00 to Apr 18th 06:00 - Ashburn DC12, B-DAL3, TelAviv, Hong Kong
- Apr 18th 03:00 to Apr 18th 09:00 - New York, Dallas, Seattle, C-Ashburn DC12
- Apr 18th 06:00 to Apr 18th 12:00 - Tokyo, Melbourne, Jakarta, San Jose
- Apr 18th 09:00 to Apr 18th 15:00 - B-London, Chennai, Osaka, Dubai
- Apr 18th 12:00 to Apr 18th 18:00 - Mumbai, Singapore, B-San Jose, B-NewYork
- Apr 18th 15:00 to Apr 18th 21:00 - Montreal, Amsterdam, Lisbon, B-Frankfurt
- Apr 18th 19:00 to Apr 19th 01:00 - London, Paris(pa4), Stockholm, Sydney
- Apr 18th 22:00 to Apr 19th 04:00 - Paris(pa2), Frankfurt, Madrid, B-Ashburn DC12
- Apr 19th 01:00 to Apr 19th 07:00 - Toronto, Sao Paulo, Milan, D-New York
Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration.
Reference: SDCCAB-3651
Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
Reason for Maintenance:
This scheduled maintenance will implement updates designed to improve system stability and performance. To ensure consistent operation, a brief component restart will be required
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted Apr 02, 2026 - 07:11 UTC
This scheduled maintenance affects: North America PoPs (Ashburn (dc12), VA, United States, Ashburn (b-dc12), VA, United States, Ashburn (c-dc12), VA, United States, New York (ny8), NY, United States, New York (b-ny8), NY, United States, San Jose (sv10), CA, United States, San Jose (b-sv10), CA, United States, Seattle, WA, United States, Toronto, Canada, Dallas (dal3), TX, United States, Dallas (b-dal3), TX, United States, Montreal, Canada), South America PoPs (Sao Paulo, Brazil), Europe PoPs (Amsterdam, Netherlands, Frankfurt (fr4), Germany, Frankfurt (b-fr4), Germany, London (tn2), United Kingdom, London (b-tn2), United Kingdom, Paris (pa2), France, Paris (pa4), France, Madrid, Spain, Lisbon, Portugal, Stockholm, Sweden, Milan, Italy), Asia PoPs (Singapore, Singapore, Tokyo, Japan, Osaka, Japan, Hong Kong, Asia, Mumbai, India, Chennai, India, Jakarta, Indonesia), Oceania PoPs (Sydney, Australia, Melbourne, Australia), and Middle East PoPs (Dubai, United Arab Emirates, Tel Aviv, Israel).