Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Osaka (OS1) – Impact: Degraded Performance

Scheduled for Oct 10, 12:00 - 18:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 10 Oct 2026 12:00 UTC
End Time: 10 Oct 2026 18:00 UTC

Reference: SDCCAB-5371

Projected Impact:
Customers who have created hard-coded dependencies for the Osaka Regional Edge site may encounter degraded performance or temporary routing delays during this window. Services and applications should otherwise remain unaffected and will continue to be served from other Regional Edges within the same region.

Reason for Maintenance:
We are performing essential network infrastructure addition in our Osaka (OS1) facility. This is part of our ongoing commitment to enhancing the reliability, performance, and security of your services.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted Sep 29, 2026 - 16:46 UTC

This scheduled maintenance affects: Asia PoPs (Osaka, Japan).