Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 10, 2026 - 05:01 UTC
Scheduled
Dear Valued Customer,
We are writing to inform you about a planned Distributed Cloud infrastructure maintenance in London and New York Regional Edge Sites
Maintenance Details: Start Time: 10 Jan 2026 05:00 UTC End Time: 10 Jan 2026 13:00 UTC
Projected Impact: 1. Customers who have deliberately created hard-coded dependencies for London or New York regional edge sites will encounter service interruption during this window. 2. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational. 3. Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.
Reason for Maintenance: Capacity expansion of Regional Edge sites
Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information: If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely, F5 Distributed Cloud
Posted Dec 27, 2025 - 04:52 UTC
This scheduled maintenance affected: North America PoPs (New York (ny8), NY, United States) and Europe PoPs (London (tn2), United Kingdom).