Planned Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Montreal (MTL7) – Impact: Brief Interruption

Scheduled for Mar 15, 05:00 - 09:00 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud Network Infrastructure

Maintenance Window:
Start Time: 15 Mar 2026 05:00 UTC
End Time: 15 Mar 2026 09:00 UTC

Reference: SDCCAB-3292

Projected Impact:
Customers located in Montreal POP, especially GRE customers whose GRE tunnels terminate in Montreal (MTL7), may experience a brief service disruption.

Reason for Maintenance:
We are conducting this maintenance to upgrade our Core routers in Montreal (MTL7) to the latest software version. This upgrade is part of our ongoing effort to enhance service reliability, performance, and security.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud

Posted Feb 23, 2026 - 19:59 UTC

This scheduled maintenance affects: North America PoPs (Montreal, Canada).