[EXTENDED] Urgent Scheduled Maintenance Notification for F5 Distributed Cloud CDN in Dallas (Dal3) – Impact: Performance Impact

Scheduled Maintenance Report for F5

Completed

The scheduled maintenance has been completed.
Posted Nov 28, 2025 - 13:45 UTC

Update

Dear Valued Customer,

We would like to inform you that the ongoing maintenance for F5 Distributed Cloud CDN on Dallas (Dal3) site has been extended by an additional 1 hour. The new expected completion time is September 28th at 13:45 UTC.

We sincerely appreciate your patience and understanding as we carry out this critical maintenance to further enhance the quality and reliability of our services.

Sincerely,
F5 Distributed Cloud Team
Posted Nov 28, 2025 - 12:44 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 28, 2025 - 08:45 UTC

Scheduled

Dear Valued Customers,

We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service:
- F5 Distributed Cloud CDN

Maintenance Window:
Start Time: 28 Nov 2025 08:45 UTC
End Time: 28 Nov 2025 12:45 UTC

Reference: SDCCAB-2491

Projected Impact:
Latency is expected during maintenance.

Reason for Maintenance:
Dallas (Dal3) site is experiencing elevated system resource utilization; to restore stability, we will re-onboard the site.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted Nov 28, 2025 - 08:43 UTC
This scheduled maintenance affected: Services (CDN Control Plane) and North America PoPs (Dallas (dal3), TX, United States).