Service Under Maintenance
About This Site
F5 Distributed Cloud provides distributed cloud services to connect, secure, and deploy your applications across edge, multi-cloud, and our global app delivery network.
This page provides status of all our products/services, customer dashboard, APIs, and our global network PoPs.
Services
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Operational
Portal & Customer Login
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Operational
Customer Dashboard
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Operational
App Stack
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Operational
Secure Mesh
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Operational
Bot Defense
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Operational
Client Side Defense
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Operational
DNS
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Operational
CDN Control Plane
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Operational
Account Protection
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Operational
NGINX One
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Operational
TA - Traffic Advertising
Operational
Routed Originated Services
Operational
WebApp Scanning
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Operational
HTTP Load Balancer
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Operational
NGINXaaS for Azure
Operational
Customer Support, Docs and WebSite
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Operational
Website
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Operational
Customer Support
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Operational
Software Distribution
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Operational
Product Documentation
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Operational
North America PoPs
Operational
Ashburn (dc12), VA, United States
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Operational
Ashburn (b-dc12), VA, United States
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Operational
Ashburn (c-dc12), VA, United States
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Operational
New York (ny8), NY, United States
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Operational
San Jose (sv10), CA, United States
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Operational
Seattle, WA, United States
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Operational
Toronto, Canada
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Operational
Dallas (dal3), TX, United States
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Operational
Dallas (b-dal3), TX, United States
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Operational
Atlanta, GA, United States (Network)
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Operational
Montreal, Canada
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Operational
Miami, FL, United States (Network)
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Operational
Chicago, IL, United States (Network)
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Operational
South America PoPs
Operational
Sao Paulo, Brazil
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Operational
Europe PoPs
Under Maintenance
Amsterdam, Netherlands
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Operational
Frankfurt (fr4), Germany
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Operational
Frankfurt (b-fr4), Germany
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Operational
London (tn2), United Kingdom
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Operational
London (b-tn2), United Kingdom
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Under Maintenance
Paris (pa2), France
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Operational
Paris (pa4), France
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Operational
Madrid, Spain
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Operational
Lisbon, Portugal
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Operational
Stockholm, Sweden
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Operational
Paris, France (Network)
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Operational
Asia PoPs
Operational
Singapore, Singapore
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Operational
Tokyo, Japan
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Operational
Osaka, Japan
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Operational
Hong Kong, Asia
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Operational
Mumbai, India
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Operational
Chennai, India
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Operational
Jakarta, Indonesia
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Operational
Oceania PoPs
Operational
Sydney, Australia
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Operational
Melbourne, Australia
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Operational
Middle East PoPs
Operational
Dubai, United Arab Emirates
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Operational
Tel Aviv, Israel
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Operational
Silverline - Legacy
Operational
Proxy Services - US West (SJC)
Operational
Proxy Services - UK (LON)
Operational
Proxy Services - US East (DCA)
Operational
Routed Services - US West (SJC)
Operational
Routed Services - US East (DCA)
Operational
Routed Services - UK (LON)
Operational
Routed Services - Germany (FRA)
Operational
Routed Services - Asia (SIN)
Operational
Routed Services - Toronto (YYZ)
Operational
Routed Services - North America
Operational
Routed Services - Paris (CDG)
Operational
Regional PoPs - Bahrain (BAH)
Operational
Regional PoPs - Hong Kong (HKG)
Operational
Regional PoPs - Montreal (YUL)
Operational
Regional PoPs - Mumbai (BOM)
Operational
Regional PoPs - Ohio (CMH)
Operational
Regional PoPs - São Paulo (GRU)
Operational
Regional PoPs - Sydney (SYD)
Operational
Regional PoPs - Tokyo (TYO)
Operational
Customer Portal
Operational
Silverline Ticketing
Operational
ACD Service (SOC Phone)
Operational
Transit Carrier - US West (SJC)
Operational
Transit Carrier - US East (DCA)
Operational
Transit Carrier - UK (LON)
Operational
Transit Carrier - Germany (FRA)
Operational
Transit Carrier - Asia (SIN)
Operational
Proxy Services - Germany (FRA)
Operational
Proxy Services - Asia (SIN)
Operational
Bot and Risk Mgt - Legacy
Operational
F5 Bot Defense - Sunnyvale
Operational
F5 Bot Defense - Santa Clara, CA
Operational
F5 Bot Defense - Los Angeles
Operational
F5 Bot Defense - Chicago
Operational
F5 Bot Defense - Washington, DC
Operational
F5 Bot Defense - Ashburn
Operational
F5 Bot Defense - New York
Operational
F5 Bot Defense - Hong Kong
Operational
F5 Bot Defense - Amsterdam
Operational
F5 Bot Defense - AWS
Operational
F5 Bot Defense - GCP - US - East1
Operational
F5 Bot Defense - GCP - US - East4
Operational
F5 Bot Defense - GCP - US - Central1
Operational
F5 Bot Defense - GCP - US - West1
Operational
F5 Bot Defense - GCP - US - West2
Operational
F5 Bot Defense - GCP - North America - Northeast1
Operational
F5 Bot Defense - GCP - North America - Northeast2
Operational
F5 Bot Defense - GCP - European Union - West1
Operational
F5 Bot Defense - GCP - European Union - West2
Operational
F5 Bot Defense - GCP - European Union - West3
Operational
F5 Bot Defense - GCP - Asia - East1
Operational
F5 Bot Defense - GCP - Asia - East2
Operational
F5 Bot Defense - GCP - Asia - Northeast1
Operational
F5 Bot Defense - GCP - Asia - Northeast2
Operational
F5 Bot Defense - AWS - AP - South1
Operational
F5 Bot Defense - AWS - AP - South2
Operational
F5 Bot Defense - AWS - AP - Southeast1
Operational
F5 Bot Defense - AWS - AP - Southeast2
Operational
F5 Bot Defense - AWS - AP - Southeast3
Operational
F5 Bot Defense - AWS - EU - Central1
Operational
F5 Bot Defense - AWS - EU - North1
Operational
F5 Bot Defense - AWS - EU - West1
Operational
F5 Bot Defense - AWS - ME - South1
Operational
F5 Bot Defense - AWS - SA - East1
Operational
F5 Bot Defense - AWS - US - East1
Operational
F5 Bot Defense - AWS - US - East2
Operational
F5 Bot Defense - AWS - US - West1
Operational
F5 Bot Defense - AWS - US - West2
Operational
F5 Bot Defense - S3 Bucket
Operational
Blackfish - WORLDWIDE
Operational
F5 Distributed Cloud Protection Manager (DCPM) US - WORLDWIDE
Operational
F5 Distributed Cloud Protection Manager (DCPM) EU - WORLDWIDE
Operational
F5 Distributed Cloud Protection Manager (DCPM) CA - WORLDWIDE
Operational
SAFE - GCP - US
Operational
SAFE - GCP - EMEA
Operational
SAFE - GCP - APCJ-1
Operational
SAFE - GCP - APCJ-2
Operational
SAFE - GCP - Canada
Operational
Internal Communications
Operational
Internal Testing
Operational
P.STG - STG
Operational
S.STG - STG1
Operational
DCPM (WorldWide)
Operational
F5 Bot Defense - AWS - AP - Northeast1
Operational
F5 Bot Defense - AWS - AP - Northeast3
Operational
Data Inteligence - Premium Upgrades
Operational
Data Delivery Upgrade
Operational
[F5 Internal Under Testing]
Operational
Ongoing development 1
Operational
Ongoing Development 2
Operational
Ongoing Development 3
Operational
Ongoing Development 4
Operational
Ongoing Development 5
Operational
Ongoing Development 6
Operational
Ongoing Development 7
Operational
Ongoing Development 8
Operational
Ongoing Development 9
Operational
Ongoing Development 10
Operational
NGINXaaS-test
Operational
San Jose (b-sv10), CA, United States
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Operational
New York (b-ny8), NY, United States
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[RESCHEDULED] Planned Maintenance Notification for Distributed Cloud Infrastructure Regional Edge – Impact: Brief Interruption Sep 13, 2025 02:00 - Sep 14, 2025 02:00 UTC
Update -
Dear Valued Customer,
We would like to inform you that the previously scheduled maintenance for Distributed Cloud Regional Edge has been rescheduled.
Updated Maintenance Details:
1. Sep 13th 2:00AM UTC to Sep 13th 6:00AM UTC - B-Frankfurt, B-DAL3, TelAviv, B-Ashburn DC12
2. Sep 13th 7:00AM UTC to Sep 13th 11:00AM UTC - New York, Dallas, Seattle
3. Sep 13th 12:00PM UTC to Sep 13th 04:00PM UTC - Tokyo, Melbourne, Jakarta
4. Sep 13th 05:00PM UTC to Sep 13th 09:00PM UTC - Mumbai, Singapore, Sydney
5. Sep 13th 10:00PM UTC to Sep 14th 02:00AM UTC - Chennai, Osaka, Dubai
Reason for Reschedule: Rescheduled to prioritize more urgent operational activities.
We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
Sincerely,
F5 Distributed Cloud
Sep 05, 2025 - 22:11 UTC
We would like to inform you that the previously scheduled maintenance for Distributed Cloud Regional Edge has been rescheduled.
Updated Maintenance Details:
1. Sep 13th 2:00AM UTC to Sep 13th 6:00AM UTC - B-Frankfurt, B-DAL3, TelAviv, B-Ashburn DC12
2. Sep 13th 7:00AM UTC to Sep 13th 11:00AM UTC - New York, Dallas, Seattle
3. Sep 13th 12:00PM UTC to Sep 13th 04:00PM UTC - Tokyo, Melbourne, Jakarta
4. Sep 13th 05:00PM UTC to Sep 13th 09:00PM UTC - Mumbai, Singapore, Sydney
5. Sep 13th 10:00PM UTC to Sep 14th 02:00AM UTC - Chennai, Osaka, Dubai
Reason for Reschedule: Rescheduled to prioritize more urgent operational activities.
We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
Sincerely,
F5 Distributed Cloud
Sep 05, 2025 - 22:11 UTC
Scheduled -
Dear Valued Customers,
We would like to inform you in advance of an upcoming Planned scheduled maintenance window of the following F5 services:
- F5 Distributed Cloud Mesh on Regional Edges
Maintenance activities will include:
- 6.1 release which improves resiliency and stability of the Distributed cloud platform.
Here is the maintenance schedule in UTC time for the Regional Edge:
1. Sep 06th 2:00AM UTC to Sep 06th 6:00AM UTC - B-Frankfurt, B-DAL3, TelAviv, B-Ashburn DC12
2. Sep 06th 7:00AM UTC to Sep 06th 11:00AM UTC - New York, Dallas, Seattle
3. Sep 06th 12:00PM UTC to Sep 06th 04:00PM UTC - Tokyo, Melbourne, Jakarta
4. Sep 06th 05:00PM UTC to Sep 06th 09:00PM UTC - Mumbai, Singapore, Sydney
5. Sep 06th 10:00PM UTC to Sep 07th 02:00AM UTC - Chennai, Osaka, Dubai
Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.
Thank you for your understanding and cooperation
Sep 03, 2025 - 05:10 UTC
We would like to inform you in advance of an upcoming Planned scheduled maintenance window of the following F5 services:
- F5 Distributed Cloud Mesh on Regional Edges
Maintenance activities will include:
- 6.1 release which improves resiliency and stability of the Distributed cloud platform.
Here is the maintenance schedule in UTC time for the Regional Edge:
1. Sep 06th 2:00AM UTC to Sep 06th 6:00AM UTC - B-Frankfurt, B-DAL3, TelAviv, B-Ashburn DC12
2. Sep 06th 7:00AM UTC to Sep 06th 11:00AM UTC - New York, Dallas, Seattle
3. Sep 06th 12:00PM UTC to Sep 06th 04:00PM UTC - Tokyo, Melbourne, Jakarta
4. Sep 06th 05:00PM UTC to Sep 06th 09:00PM UTC - Mumbai, Singapore, Sydney
5. Sep 06th 10:00PM UTC to Sep 07th 02:00AM UTC - Chennai, Osaka, Dubai
Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.
Thank you for your understanding and cooperation
Sep 03, 2025 - 05:10 UTC
Planned Maintenance Notification for Distributed Cloud Infrastructure Regional Edge – Impact: Brief Interruption Sep 13, 2025 03:00-12:00 UTC
Dear Valued Customers,
We would like to inform you in advance of an upcoming Planned scheduled maintenance window of the following F5 services:
- F5 Distributed Cloud Mesh on Regional Edges
Maintenance activities will include:
- 6.1 release which improves resiliency and stability of the Distributed cloud platform.
Here is the maintenance schedule in UTC time for the Regional Edge:
1. Sep 13th 03:00AM UTC to Sep 13th 7:00AM UTC - B-London, Montreal, Amsterdam, Lisbon
2. Sep 13th 08:00AM UTC to Sep 13th 12:00PM UTC - Ashburn DC12, Paris (PA2), Frankfurt, Madrid
Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.
Thank you for your understanding and cooperation
Posted on Sep 03, 2025 - 05:46 UTC
We would like to inform you in advance of an upcoming Planned scheduled maintenance window of the following F5 services:
- F5 Distributed Cloud Mesh on Regional Edges
Maintenance activities will include:
- 6.1 release which improves resiliency and stability of the Distributed cloud platform.
Here is the maintenance schedule in UTC time for the Regional Edge:
1. Sep 13th 03:00AM UTC to Sep 13th 7:00AM UTC - B-London, Montreal, Amsterdam, Lisbon
2. Sep 13th 08:00AM UTC to Sep 13th 12:00PM UTC - Ashburn DC12, Paris (PA2), Frankfurt, Madrid
Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.
Thank you for your understanding and cooperation
Posted on Sep 03, 2025 - 05:46 UTC
[RESCHEDULED] Planned Maintenance Notification for Distributed Cloud Infrastructure Regional Edge – Impact: Brief Interruption Sep 14, 2025 03:00-12:00 UTC
Update -
Dear Valued Customer,
We would like to inform you that the previously scheduled maintenance for Distributed Cloud Regional Edge has been rescheduled.
Updated Maintenance Details:
1. Sep 14th 03:00AM UTC to Sep 14th 7:00AM UTC - C-Ashburn DC12, San Jose, Toronto, Sao Paulo
2. Sep 14th 08:00AM UTC to Sep 14th 12:00PM UTC - London, Paris, Stockholm
Reason for Reschedule: Rescheduled to prioritize more urgent operational activities.
We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
Sincerely,
F5 Distributed Cloud
Sep 05, 2025 - 22:15 UTC
We would like to inform you that the previously scheduled maintenance for Distributed Cloud Regional Edge has been rescheduled.
Updated Maintenance Details:
1. Sep 14th 03:00AM UTC to Sep 14th 7:00AM UTC - C-Ashburn DC12, San Jose, Toronto, Sao Paulo
2. Sep 14th 08:00AM UTC to Sep 14th 12:00PM UTC - London, Paris, Stockholm
Reason for Reschedule: Rescheduled to prioritize more urgent operational activities.
We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
Sincerely,
F5 Distributed Cloud
Sep 05, 2025 - 22:15 UTC
Scheduled -
Dear Valued Customers,
We would like to inform you in advance of an upcoming Planned scheduled maintenance window of the following F5 services:
- F5 Distributed Cloud Mesh on Regional Edges
Maintenance activities will include:
- 6.1 release which improves resiliency and stability of the Distributed cloud platform.
Here is the maintenance schedule in UTC time for the Regional Edge:
1. Sep 07th 03:00AM UTC to Sep 07th 7:00AM UTC - C-Ashburn DC12, San Jose, Toronto, Sao Paulo
2. Sep 07th 08:00AM UTC to Sep 07th 12:00PM UTC - London, Paris, Stockholm
Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.
Thank you for your understanding and cooperation
Sep 03, 2025 - 05:15 UTC
We would like to inform you in advance of an upcoming Planned scheduled maintenance window of the following F5 services:
- F5 Distributed Cloud Mesh on Regional Edges
Maintenance activities will include:
- 6.1 release which improves resiliency and stability of the Distributed cloud platform.
Here is the maintenance schedule in UTC time for the Regional Edge:
1. Sep 07th 03:00AM UTC to Sep 07th 7:00AM UTC - C-Ashburn DC12, San Jose, Toronto, Sao Paulo
2. Sep 07th 08:00AM UTC to Sep 07th 12:00PM UTC - London, Paris, Stockholm
Projected Impact:
1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window.
2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region.
3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational
Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window.
If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.
Thank you for your understanding and cooperation
Sep 03, 2025 - 05:15 UTC
Planned Maintenance Notification for F5 Distributed Cloud Global Controller - Impact : Configuration propagation delay Sep 14, 2025 04:00-08:00 UTC
Dear Valued Customers,
We would like to inform you in advance of an upcoming planned maintenance window for the following F5 services:
- F5 Distributed Cloud Global Controller
Maintenance activities will include:
1. Upgrade F5 Distributed Cloud Global Controller to the latest software version i.e. 6.1.
2. Improved synchronization and alignment of data between global controllers and regional edges.
Maintenance schedule in UTC time:
- Time: Sep 14th 04:00AM UTC to Sep 14th 08:00AM UTC
Projected Impact:
Management plane configuration changes will persist and actively propagate throughout the majority of upgrade process. However, there will be a temporary pause in config propagation during the upgrade of the config audit service
If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.
Thank you for your understanding and cooperation
Posted on Sep 03, 2025 - 05:51 UTC
We would like to inform you in advance of an upcoming planned maintenance window for the following F5 services:
- F5 Distributed Cloud Global Controller
Maintenance activities will include:
1. Upgrade F5 Distributed Cloud Global Controller to the latest software version i.e. 6.1.
2. Improved synchronization and alignment of data between global controllers and regional edges.
Maintenance schedule in UTC time:
- Time: Sep 14th 04:00AM UTC to Sep 14th 08:00AM UTC
Projected Impact:
Management plane configuration changes will persist and actively propagate throughout the majority of upgrade process. However, there will be a temporary pause in config propagation during the upgrade of the config audit service
If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.
Thank you for your understanding and cooperation
Posted on Sep 03, 2025 - 05:51 UTC
F5 Planned Maintenance Notification for Distributed Cloud Services Global Controller – Impact: Brief Interruption Sep 20, 2025 04:00-10:00 UTC
Dear Valued Customer,
We are writing to inform you about a Planned Schedule maintenance. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.
Maintenance Details:
Start Time: 20 Sep 2025 04:00 UTC
End Time: 20 Sep 2025 10:00 UTC
Reference ID: SDCCAB-1540
Impact:
Services will experience delays in Global Logs Receiver (GLR) and Access log in the Distributed Cloud Console.
Reason for Maintenance:
The F5 Distributed Cloud team will be performing certificate update to ensure continued security and compliance.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
If you have any questions or need any help, feel free to reply to this thread.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Sep 05, 2025 - 15:09 UTC
We are writing to inform you about a Planned Schedule maintenance. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.
Maintenance Details:
Start Time: 20 Sep 2025 04:00 UTC
End Time: 20 Sep 2025 10:00 UTC
Reference ID: SDCCAB-1540
Impact:
Services will experience delays in Global Logs Receiver (GLR) and Access log in the Distributed Cloud Console.
Reason for Maintenance:
The F5 Distributed Cloud team will be performing certificate update to ensure continued security and compliance.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
If you have any questions or need any help, feel free to reply to this thread.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Sep 05, 2025 - 15:09 UTC
F5 Planned Maintenance Notification for Distributed Cloud Network Infrastructure (Global) – Impact: Brief Interruption Sep 20, 2025 07:01-11:01 UTC
Dear Valued Customer,
We are writing to inform you about a Planned Schedule network maintenance. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.
Maintenance Details:
Start Time: 20 Sep 2025 07:01 UTC
End Time: 20 Sep 2025 11:01 UTC
Reference ID: SDCCAB-550
Impact:
Customer traffic will continue to flow normally, with no immediate changes to existing routing configurations. If you have specific paths set to be prioritized, those settings will remain in place. For multiple paths with the same priority, our system will automatically select the path closest to your traffic's entry point, ensuring the fastest and most reliable connection possible. Please note, however, that during the transition to the optimized path, customers may experience a brief interruption as routing adjustments are implemented.
Reason for Maintenance:
We are implementing new routing optimizations to ensure that post-scrub traffic utilizes the most efficient path for customer traffic, prioritizing local routes when the best route is available within the PoP.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Sep 05, 2025 - 22:02 UTC
We are writing to inform you about a Planned Schedule network maintenance. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.
Maintenance Details:
Start Time: 20 Sep 2025 07:01 UTC
End Time: 20 Sep 2025 11:01 UTC
Reference ID: SDCCAB-550
Impact:
Customer traffic will continue to flow normally, with no immediate changes to existing routing configurations. If you have specific paths set to be prioritized, those settings will remain in place. For multiple paths with the same priority, our system will automatically select the path closest to your traffic's entry point, ensuring the fastest and most reliable connection possible. Please note, however, that during the transition to the optimized path, customers may experience a brief interruption as routing adjustments are implemented.
Reason for Maintenance:
We are implementing new routing optimizations to ensure that post-scrub traffic utilizes the most efficient path for customer traffic, prioritizing local routes when the best route is available within the PoP.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Sep 05, 2025 - 22:02 UTC
F5 Planned Maintenance Notification for Distributed Cloud Network Infrastructure in San Jose (SV10) – Impact: Brief Interruption Sep 20, 2025 16:00-20:00 UTC
Dear Valued Customer,
We are writing to inform you about a Planned network maintenance. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.
Maintenance Details:
Start Time: 20 Sep 2025 16:00 UTC
End Time: 20 Sep 2025 20:00 UTC
Reference ID: SDCCAB-1059
Impact:
1. Customers who have deliberately created hard-coded dependencies for San Jose (SV10) regional edge site will encounter service interruption during this window.
2. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational.
3. Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.
Reason for Maintenance:
We will be performing network enhancements to ensure the stability and quality of our services.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Sep 05, 2025 - 15:11 UTC
We are writing to inform you about a Planned network maintenance. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.
Maintenance Details:
Start Time: 20 Sep 2025 16:00 UTC
End Time: 20 Sep 2025 20:00 UTC
Reference ID: SDCCAB-1059
Impact:
1. Customers who have deliberately created hard-coded dependencies for San Jose (SV10) regional edge site will encounter service interruption during this window.
2. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational.
3. Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites.
Reason for Maintenance:
We will be performing network enhancements to ensure the stability and quality of our services.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Posted on Sep 05, 2025 - 15:11 UTC