In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 2025 - 00:00 UTC
Dec 12, 2025 - 00:00 UTC
Scheduled - Dear Valued F5 Customer,
As we approach the 2025 holiday season, we want to inform you about our annual maintenance freeze periods for Distributed Cloud Infrastructure Operations. This is a critical time for many organizations that rely on seamless service availability during peak activity. To support your business needs, we have established maintenance moratorium periods to ensure the highest level of service availability.
Maintenance Moratorium Period
From: December 12, 2025, 12:00 AM UTC
To: January 2, 2026, 11:59 PM UTC
During this period, F5 will not perform any maintenance activities on InfraOps , F5 Distributed Cloud production platforms that could impact:
1. Data-plane traffic or the processing of such traffic
2. Service reporting or audit data consumed by graphs, logs, or API configurations
3. Platforms hosting or directly supporting customer instances
4. Essential Maintenance Activities
While changes that could impact your service are avoided during this time, we will continue to perform emergency maintenance tasks to ensure peak performance and resilience, including:
1. Troubleshooting and triage of customer issues
2. Provisioning and emergency onboarding of new or existing customer instances with an approved Change Management Request
3. Emergency or outage-related work with an approved Change Management Request
We extend our heartfelt thanks to you for making F5 a part of your operations. We are dedicated to safeguarding your infrastructure during this holiday season and remain committed to delivering resilient, scalable services to support your success.
Happy Holidays from the F5 family!
Warm regards,
The F5 Team
Dec 12, 2025 00:00 - Jan 3, 2026 00:00 UTC
As we approach the 2025 holiday season, we want to inform you about our annual maintenance freeze periods for Distributed Cloud Infrastructure Operations. This is a critical time for many organizations that rely on seamless service availability during peak activity. To support your business needs, we have established maintenance moratorium periods to ensure the highest level of service availability.
Maintenance Moratorium Period
From: December 12, 2025, 12:00 AM UTC
To: January 2, 2026, 11:59 PM UTC
During this period, F5 will not perform any maintenance activities on InfraOps , F5 Distributed Cloud production platforms that could impact:
1. Data-plane traffic or the processing of such traffic
2. Service reporting or audit data consumed by graphs, logs, or API configurations
3. Platforms hosting or directly supporting customer instances
4. Essential Maintenance Activities
While changes that could impact your service are avoided during this time, we will continue to perform emergency maintenance tasks to ensure peak performance and resilience, including:
1. Troubleshooting and triage of customer issues
2. Provisioning and emergency onboarding of new or existing customer instances with an approved Change Management Request
3. Emergency or outage-related work with an approved Change Management Request
We extend our heartfelt thanks to you for making F5 a part of your operations. We are dedicated to safeguarding your infrastructure during this holiday season and remain committed to delivering resilient, scalable services to support your success.
Happy Holidays from the F5 family!
Warm regards,
The F5 Team
Dec 12, 2025 00:00 - Jan 3, 2026 00:00 UTC
Update - Dear Valued Customer,
Please note that the deadline to allowlist the new Regional Edge IP ranges has been extended to January 5, 2026. These IP ranges will be used when we provision new Distributed Cloud Regional Edge sites. At this time, we do not yet have a confirmed date for when the new Regional Edge sites will go live. A separate notification will be sent in advance of those sites entering production.
If you have any questions, please contact us at support@cloud.f5.com
Nov 06, 2025 - 00:12 UTC
Please note that the deadline to allowlist the new Regional Edge IP ranges has been extended to January 5, 2026. These IP ranges will be used when we provision new Distributed Cloud Regional Edge sites. At this time, we do not yet have a confirmed date for when the new Regional Edge sites will go live. A separate notification will be sent in advance of those sites entering production.
If you have any questions, please contact us at support@cloud.f5.com
Nov 06, 2025 - 00:12 UTC
Update - Dear Valued Customers,
Please note that the deadline to allowlist the new Regional Edge IP ranges has been updated to 27 November 2025
If you have any questions, please feel free to contact us at support@cloud.f5.com
Nov 04, 2025 - 22:17 UTC
Please note that the deadline to allowlist the new Regional Edge IP ranges has been updated to 27 November 2025
If you have any questions, please feel free to contact us at support@cloud.f5.com
Nov 04, 2025 - 22:17 UTC
Monitoring - Dear Valued Customers,
We are adding new IP ranges to our Regional Edge sites. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before Nov 15th 2025.
New IP Ranges:
Americas:
185.94.142.128/25
159.60.177.0/24
159.60.175.0/24
159.60.179.0/24
159.60.181.0/24
159.60.183.0/24
Europe:
159.60.161.0/24
159.60.163.0/24
Asia:
159.60.185.0/24
Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.
The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref
If you have any questions, please feel free to contact us at support@cloud.f5.com
Oct 21, 2025 - 19:48 UTC
We are adding new IP ranges to our Regional Edge sites. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before Nov 15th 2025.
New IP Ranges:
Americas:
185.94.142.128/25
159.60.177.0/24
159.60.175.0/24
159.60.179.0/24
159.60.181.0/24
159.60.183.0/24
Europe:
159.60.161.0/24
159.60.163.0/24
Asia:
159.60.185.0/24
Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.
The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref
If you have any questions, please feel free to contact us at support@cloud.f5.com
Oct 21, 2025 - 19:48 UTC
About This Site
F5 Distributed Cloud provides distributed cloud services to connect, secure, and deploy your applications across edge, multi-cloud, and our global app delivery network.
This page provides status of all our products/services, customer dashboard, APIs, and our global network PoPs.
Services
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Ashburn (dc12), VA, United States
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Seattle, WA, United States
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Toronto, Canada
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Dallas (dal3), TX, United States
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Operational
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Miami, FL, United States (Network)
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South America PoPs
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Europe PoPs
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F5 Bot Defense - GCP - US - East1
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F5 Bot Defense - GCP - US - East4
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F5 Bot Defense - GCP - US - West2
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F5 Bot Defense - GCP - North America - Northeast2
Operational
F5 Bot Defense - GCP - European Union - West1
Operational
F5 Bot Defense - GCP - European Union - West2
Operational
F5 Bot Defense - GCP - European Union - West3
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F5 Bot Defense - GCP - Asia - East1
Operational
F5 Bot Defense - GCP - Asia - East2
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F5 Bot Defense - GCP - Asia - Northeast1
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F5 Bot Defense - AWS - AP - Southeast3
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F5 Bot Defense - AWS - US - West1
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F5 Bot Defense - AWS - AP - Northeast3
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Ongoing development 1
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Ongoing Development 2
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No downtime recorded on this day.
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had a major outage.
had a partial outage.
Scheduled Maintenance
[RESCHEDULED] Planned Maintenance Notification for F5 Distributed Cloud Global Controller – Impact: Health Metrics Reporting Delay Jan 10, 2026 05:00-17:00 UTC
Update -
Dear Valued Customer,
We would like to inform you that the previously scheduled maintenance for F5 Distributed Cloud Global Controller has been rescheduled.
Updated Maintenance Details:
Start Time: 10 Jan 2026 05:00 UTC
End Time: 10 Jan 2026 17:00 UTC
Reason for Reschedule: Rescheduled to better align with customer feedback and minimize potential disruption.
Reference ID: SDCCAB-2642
We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
Sincerely,
F5 Distributed Cloud
Dec 23, 2025 - 23:05 UTC
We would like to inform you that the previously scheduled maintenance for F5 Distributed Cloud Global Controller has been rescheduled.
Updated Maintenance Details:
Start Time: 10 Jan 2026 05:00 UTC
End Time: 10 Jan 2026 17:00 UTC
Reason for Reschedule: Rescheduled to better align with customer feedback and minimize potential disruption.
Reference ID: SDCCAB-2642
We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services.
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.
Sincerely,
F5 Distributed Cloud
Dec 23, 2025 - 23:05 UTC
Scheduled -
Dear Valued Customers,
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 product:
- F5 Distributed Cloud Global Controller
Maintenance Window:
Start Time: 03 Jan 2026 05:00 UTC
End Time: 03 Jan 2026 17:00 UTC
Reference: SDCCAB-2642
Projected Impact:
Customer Edge (CE) health metrics may be temporarily unavailable during the maintenance.
Reason for Maintenance:
As part of our scheduled maintenance, we will backfill telemetry to correct usage data. This process involves writing the aggregated data back into our metrics storage and requires a restart of our ingestion subsystem to ensure accuracy and system integrity.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Dec 20, 2025 - 00:38 UTC
We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 product:
- F5 Distributed Cloud Global Controller
Maintenance Window:
Start Time: 03 Jan 2026 05:00 UTC
End Time: 03 Jan 2026 17:00 UTC
Reference: SDCCAB-2642
Projected Impact:
Customer Edge (CE) health metrics may be temporarily unavailable during the maintenance.
Reason for Maintenance:
As part of our scheduled maintenance, we will backfill telemetry to correct usage data. This process involves writing the aggregated data back into our metrics storage and requires a restart of our ingestion subsystem to ensure accuracy and system integrity.
Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.
Contact Information:
- Email Support: Reach us at support@cloud.f5.com for any questions or assistance.
- Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931.
We appreciate your cooperation and understanding as we work to improve our services.
Sincerely,
F5 Distributed Cloud
Dec 20, 2025 - 00:38 UTC